职务概要
职位种类 | 服务类(消费品/娱乐/美容/交通)/娱乐(旅行/酒店/婚庆) |
---|---|
行业类别 | 面向消费者型服务业/ 旅行/娱乐 |
职位类型 | 正式员工 |
招聘人数 | 8 |
希望入职时间 | - |
必须语言能力 |
日语 (精通-较多商务交流经验) |
希望具备的语言能力 | |
工作时间 | 全职 |
福利待遇和带薪休假 | 法定五险一金;法定年假;旅游福利;做五休二 |
详细工作内容
Key Responsibilities
1. Assist customers with their inquiries and concerns in Japanese via phone, chat, or email;
2. Communicate effectively with customers, showing empathy and patience;
3. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
4. Advocate the Trip.com culture both internally and externally;
5. Assist with ad hoc projects assigned by Team Leads / Supervisors.
Requirements
1. Proficiency in both verbal and written Japanese;
2. Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
3. Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
4. Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
5. Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
关于面试