职务概要
| 职位种类 | 服务类（消费品/娱乐/美容/交通）／娱乐（旅行/酒店/婚庆） |
|---|---|
| 行业类别 | 面向消费者型服务业／ 旅行/娱乐 |
| 职位类型 | 正式员工 |
| 招聘人数 | 3 |
| 希望入职时间 | - |
| 必须语言能力 |
日语 （精通-较多商务交流经验） |
| 希望具备的语言能力 | 日语、 |
| 工作时间 | 全职 |
| 福利待遇和带薪休假 | 中国五险一金；双休；带薪年假；绩效奖金；年终奖金；加班补助；福利旅游；节日礼物；24/7健身房休息室 |
详细工作内容
Key Responsibilities
1. Assist customers with their inquiries and concerns in Japanese via phone, chat, or email;
2. Communicate effectively with customers, showing empathy and patience;
3. Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
4. Advocate the Trip.com culture both internally and externally;
5. Assist with ad hoc projects assigned by Team Leads / Supervisors.
Requirements
1. Proficiency in both verbal and written Japanese;
2. Have a passion for helping and supporting others. You gain a sense of fulfillment from saving someone’s day;
3. Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
4. Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
5. Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
关于面试
联络人
JP Customer Advisor
携程计算机技术（上海）有限公司
10.0K 〜 12.0K RMB
