Account Manager 客户经理

RBS MVM team is looking for a bright, customer obsessed, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with strong expertise in process optimizations and systems thinking.
As an Account Manager of RBS MVM Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Retail vendors. You will work with dedicated vendors throughout the year, continuously improve processes, influence and interact with business and technical teams to create and improve process automation and vendor tools. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners.
Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach.
A Day in Life:
You will manage various activities throughout the day including, contacting vendors on our main areas of focus:
1) negotiate deals to create mutually beneficial partnership,
2) remove operational blockers and deliver best possible customer experience,
3) expand selection offer and drive business growth, to ensure customers can find and discover anything they want to buy online.
You will manage business escalations, dive deep into our processes and tools to find efficient and sustainable solutions. Your day will include managing programs or projects, on your own or with stakeholders, to ultimately improve our business outcomes, through processes, tools, trainings.
Key Responsibilities:
Manage vendor relationships, negotiate deals and execute pricing strategies.
Identify new opportunities across a large number of brands, develop and execute project plans.
Own the design, development, and maintenance of ongoing metrics, reports etc. to drive key business decisions.
Basic qualifications
Language skills: Writing and Speaking Fluent Japanese and English
Proven ability to lead negotiations with business partners and to balance vendor needs and business needs on both languages mentioned above
Ability to effectively and efficiently complete difficult goals or assignments, and manage multiple priorities
Strong interpersonal and communication skills
Demonstrated ability to engage with various stakeholders and be impactful even in difficult situations
Identify opportunities for improvement and drive automation, simplification and scalable solutions
Experience in Project management or Program management
Preferred qualifications
Exposure to buying, planning & allocation, marketing or e-commerce will be a plus.
Advanced excel (programming macros / scripts) or SQL knowledge

中国北京北京市区丰台区丽泽平安金融中心 地图

招聘负责人姓名：Liang Shuyang