职务概要
职位种类 | 管理行政类(人事/财务/法务/广宣)/管理行政部门管理职 |
---|---|
行业类别 | IT/通信/互联网/ 软件类 |
职位类型 | 正式员工 |
岗位级别 | 担当级别 |
招聘人数 | 1 |
希望入职时间 | - |
必须语言能力 |
日语 (熟练-较少商务交流经验) 英语 (熟练-较少商务交流经验) |
希望具备的语言能力 | |
工作时间 | 全职 |
福利待遇和带薪休假 | 五险一金加商业医疗和意外险 每年15天全薪年假和12天全薪病假 试用期工资全额 免费下午茶和咖啡 子女商业医疗险 免费健身房 节假日礼品 生日卡 结婚生育慰问金 |
详细工作内容
Role Description:
This role is primarily focused on managing customer product, SELECT, training and professional service orders, fulfillment and invoicing. In addition, the potential candidate will work with Bentley Sales to maximize Bentley’s revenue opportunity in ANZ through effective management and administration of SELECT contracts.
Responsibilities:
* Order processing - release Quotation to Order or Contract, order change in SAP CRM to trigger fulfillment and billing/invoicing customer;
* Contract Management - administration, review, and analysis of contracts to ensure compliance with contract specifications, company policies, and government regulations;
* Entering contracts into the system and maintaining customer pricing information, SELECT contract renewal, quotation, billing and cancellation in SAP CRM;
* Coordinating the delivery of product, fulfillment documents and invoices to the customer;
* Day to day handling order/contract fulfillment issues, like customer credit block, license issue via license tool, etc;
* Ensuring effective communication with Managed Account Manager, Commercial Account Manager, Channel Management team, Renewal team and the downstream functions, like Account Receivable (Collections) and TSG (Technical Support Group) to enhance the efficiency and quality of work;
* Support and implement the global process and system;
* Data clean-up in SAP regarding license issue, Business Partners, etc;
* Monitoring key business reports and providing value-added service to Sales team via regular reporting;
* Other jobs assigned by the manager.
Education/experience/skill requirements:
* Fluent English is mandatory / Secondary language: Fluent Japanese or Korean.
* To accommodate the time difference between Beijing and Australia, the candidate must start at 8:00 am and end at 5:00 pm.
* BS/BA in Management, International Business or equivalent related business experience.
* At least 1-3 years of Order Management, Contract Management experience is desirable.
* Experience in CRM & SAP, or an equivalent ERP
* Teamwork
* Detail orientation
* Analysis
* Work under pressure
Decision Making Authority:
Day to day management for responsible accounts in ANZ
Problem Solving Responsibility:
Identify critical issues and find out solutions, and report to the manager if escalation or decision-making is required.
关于面试
线下面试
联络人
软件订单管理专员
BENTLEY软件(北京)有限公司
10.0K 〜 12.0K RMB