职务概要
| 职位种类 | 销售/事务/企划/物流类／销售 |
|---|---|
| 行业类别 | IT/通信/互联网／ 互联网服务/电子商务 |
| 职位类型 | 正式员工 |
| 招聘人数 | 1 |
| 希望入职时间 | Jan 2021 |
| 必须语言能力 |
日语 （精通-较多商务交流经验） |
| 希望具备的语言能力 | 英语、 |
| 工作时间 | 全职 |
| 福利待遇和带薪休假 | 1. 覆盖门诊和住院的商业医疗保险； 2. 除了国家法定休假外的15天带薪年假，工作满5年提供额外4个星期的带薪年假； 3. 教育支持，对工作超过6个月的员工，每年提供与工作相关的教育培训经费； 4. 对于入职满一年的员工，每年定期提供经费，用于员工配眼镜、牙齿保健和健身； 5. 公司不定期组织各种丰富有趣的员工活动，包括Toastmasters、Yoga、Basketball、Boxing Club等；每周提供免费下午茶；中秋、端午节员工礼包，以及员工生日礼券等。 |
详细工作内容
PayPal currently seeks a hard-working and motivated Sales Specialist to join the Inbound
PayPal team based in Shanghai, China. The online and offline merchant solutions that we
offer help empower small and medium businesses with the means to accept an
increasingly wide range of payments from their customers.
We are looking for a candidate with a history of exceeding expectations and positively
separating themselves from the competition. The ideal candidate is capable of efficiently
balancing a large volume of inbound calls and chats from new merchants with consistent
follow-up of existing merchants until their payment solutions are integrated. This
candidate must be able to effectively communicate, identify and solve problems, and
provide confident product recommendations in a fast-paced environment. English
language proficiency is required.
This role will be based in Shanghai but will be selling to the markets of Southeast Asia
outside of China.
CORE DUTIES
▪ Receive a high volume of inbound calls and chats from merchants who have a payments
need or require assistance;
▪ Consistently follow up with in-flight opportunities until products are “live-to-site”;
▪ Develop exceptional relationships with business owners by building rapport and
developing trust to understand their specific challenges;
▪ Be an expert in the suite of merchant solutions PayPal offers, and be able to identify
which solutions solve the merchant’s needs;
▪ Listen attentively to customer needs and concerns; demonstrate empathy while
overcoming customer objections;
▪ Understand quickly which sales opportunities to close internally and which to send to
specialists in another area;
▪ Demonstrate a strong ability to close the deal while maintaining a high level of customer
satisfaction;
▪ Meet and exceed established productivity goals;
▪ Utilize Salesforce to log, track, and maintain customer records;
▪ Collect and share merchant insights with Marketing, Product, and other departments.
关于面试
联络人
Japanese Merchant Solutions Sales
美银宝网络信息服务（上海）有限公司
15.0K 〜 20.0K RMB
